Shipping Information
Last updated: August 3, 2026
At SHAKARA, we connect you with authentic African fashion, beauty, fabrics, and home décor from trusted sellers across the continent. Every order is carefully processed to ensure your items arrive safely, wherever you are in the world.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Some handcrafted or made-to-order items may require additional preparation time. When this applies, the estimated processing period will be shown on the product page.
Delivery Times
Estimated delivery times begin once your order has been shipped:
- Ghana — 1–3 business days
- West Africa — 3–7 business days
- Rest of Africa — 5–10 business days
- Europe — 5–12 business days
- North America — 7–14 business days
- Asia & Oceania — 7–15 business days
Delivery estimates may vary due to customs clearance, public holidays, or courier delays.
Shipping Partners
We work with reliable local and international courier partners to ensure secure delivery.
You will receive a tracking number as soon as your order has been dispatched.
Shipping Costs
Shipping fees are calculated automatically during checkout based on:
- Destination
- Package weight
- Product dimensions
- Selected shipping method
The final shipping cost is displayed before payment.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country’s authorities.
These charges are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your package has shipped, you’ll receive:
- Shipping confirmation email
- Tracking number
- Courier tracking link
You can also monitor your order from your SHAKARA account.
Delivery Issues
If your package appears delayed or cannot be delivered:
- Verify your shipping address
- Check your tracking information
- Contact our support team
We’ll work with our shipping partners to resolve the issue as quickly as possible. Reach us at hello@shakara.africa.
